Returns & Exchanges

At Medshop, we want you to be completely satisfied with your fashion finds, which is why we offer a hassle-free 30-day return policy for all unworn items with original tags. Whether it is a fit issue or a change of heart, our streamlined process ensures your exchange or refund is handled with care.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Items

  Securely place the unworn garments with original packaging and tags into the shipping box, ensuring you include the provided packing slip.

• 3.
  Label and Ship

  Affix the prepaid shipping label to the outside of your package and drop it off at any authorized carrier location or scheduled pickup point.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.