Frequently Asked Questions

Everything you need to know about shopping with Medshop.

How long does shipping take for my order?

Standard shipping typically takes 3-5 business days, while express shipping options are available at checkout for delivery within 1-2 business days.

What is your return policy for apparel?

We offer a 30-day return policy for all unworn items with original tags attached. Simply use our online portal to generate a prepaid return label.

How do I know which size to choose?

Each product page includes a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Do you offer international shipping?

Yes, Medshop ships to over 50 countries worldwide. International delivery times vary by location but usually arrive within 7-14 business days.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Klarna for interest-free installments.

How can I track my package?

Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to monitor your delivery progress in real-time.